Privacy Policy

Last Updated: October 28, 2025

1. Introduction

CondoPets CA ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website condopets.ca and use our pet care guidance services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Contact us through our website
• Engage with our content
• Request our services

This information may include:

• Name and email address
• Pet information (type, age, specific needs)
• Condo/apartment details relevant to pet care
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing personalized pet care guidance
• Sending newsletters and educational content
• Responding to your inquiries and requests
• Improving our website and services
• Complying with legal obligations
• Protecting against fraud and unauthorized access

4. Information Sharing and Disclosure

4.1 We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in website operations (under strict confidentiality agreements)
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, and resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights and Choices

Under Canadian privacy legislation, you have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Withdrawal of consent
• Deletion of your information (subject to legal requirements)
• Complaint to the Privacy Commissioner of Canada

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information during international transfers, in compliance with applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

14. Legal Compliance

This Privacy Policy is governed by the laws of Ontario, Canada, and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.